FAQ

Products

What's in the Peptide Collection?

Three products that work together: the Peptide Age-Defying Serum, the Peptide Age-Defying Eye Cream, and the Peptide Age-Defying AM/PM Cream.

What order should I apply them in?

On clean skin, apply the serum first, then the eye cream around the eye area, and finish with the AM/PM cream. In the morning, follow with sunscreen.

Can I use them morning and night?

Yes. All three are gentle enough for twice-daily use, and the AM/PM cream is made for both.

Who are these products for?

They're especially suited to mature, dry, or dehydrated skin, and anyone who wants smoother, plumper-looking skin and softer-looking fine lines.

Are your products vegan?

Yes — all three products in the Peptide Collection (the Serum, Eye Cream, and AM/PM Cream) are vegan, gluten-free, and nut-free. Full ingredient lists are on each product page, so you can check them if you have allergies.

Should I patch test?

We always recommend it. Apply a small amount to your inner arm or behind your ear and wait 24 hours before using on your face.

Orders and shipping

When will my order ship?

Each order is made fresh for you and ships within 3–5 business days. You'll get a tracking email as soon as it's on its way.

How much is shipping?

Shipping options and rates are shown at checkout before you pay.

Returns

Can I return a product?

Because our skincare is made to order, we can't accept returns for change of mind. If your order arrives damaged, defective, or incorrect, email us within 14 days of delivery with photos and we'll send a replacement or refund. See our Refund Policy for details.

Contact

How do I reach you?

Email info@chichibymarielle.com and we'll get back to you within 1–2 business days.